Thank you for choosing our Custom Felt Pet service. Below is our shipping policy:
- Processing Time: Custom felt pet portraits typically require a certain processing time, including production and packaging. Once the order is confirmed and production is completed, we will arrange shipping as soon as possible.
- Shipping Methods: We use reliable logistics partners to provide domestic and international shipping services. Shipping methods may vary depending on your location and the contents of your order.
- Shipping Time: Shipping time depends on your destination and the chosen shipping method. Domestic shipping usually takes several days to a week, while international shipping times may vary depending on the destination.
- Shipping Fees: Shipping fees are determined by the weight, size, and destination of the order. You will see the specific shipping fee details at checkout.
- Tracking Information: Once your order is shipped, we will provide tracking information so you can stay updated on the status and estimated arrival time of your package.
- Packaging Protection: We take necessary measures to ensure your custom felt pet portrait is safely transported during shipping. We use durable packaging materials and ensure the portrait is properly protected.
- International Shipping: For international orders, there may be customs duties, import taxes, or other fees. These fees are collected by the customs department of the destination country and are the responsibility of the recipient.
If you have any questions or special requests regarding shipping, please contact us when placing your order, and we will do our best to accommodate your needs.
Thank you for trusting our service. We look forward to providing you with high-quality custom felt pet portraits and comprehensive shipping service.